Business Development Lead (Retail)

Who we are

Established for over 20 years with more than 350 members, GIANTY is proud of providing numerous successful services to millions of users worldwide

Our Portfolio of Distribution Services

OUR CORE SERVICES: Development Services (Outsource & Offshore), In-House Development (Apps, Games, Anime, Arts, Design, Big Data/Analytics, IoT, VR, AI)

OUR DISTRIBUTION SERVICES:

Beyond our core strengths, we also serve as a distribution and service partner in Vietnam for multiple international companies.

We are now expanding our sales force in Vietnam to strengthen enterprise partnerships and grow our portfolio of products & services.

As GIANTY’s Business Development Lead in Vietnam, you’ll represent a diverse portfolio of products and services, including branding solutions, smart CRM, and more.

We are seeking a motivated Business Development Lead – F&B & Retail Solutions to grow our Zalo Mini App–CRM solution in Vietnam. You will drive sales with F&B and retail SMEs, collaborate with marketing to boost product awareness, support client onboarding with the implementation team, and ensure long-term customer success through after-sales care.

Who we are looking for

• Based in Ho Chi Minh City, with the ability to work across Vietnam.
• Minimum 5 years of B2B sales experience, preferably with a background in SaaS and POS/CRM/Loyalty solutions.
• Strong hunter mindset; not afraid to knock on doors or approach new clients.
• Existing network in F&B, retail, SMEs, or digital transformation solutions is a big plus.
• Ability to build processes, coach future members, and take ownership of a new team.
• Excellent communication, negotiation, and presentation skills.
• Language skills: English or/and Japanese 
• High professionalism, integrity, and a service-minded attitude.

What you are going to do

1. Drive Business Growth

• Lead the go-to-market strategy for our CRM/Zalo Mini App solutions and proactively expand into the F&B and retail sectors.
• Manage the full sales cycle from prospecting to pitching, negotiation, contracting, and closing.
• Leverage your personal network to generate early traction and warm introductions.
• Build and maintain strong relationships with shop owners and business decision-makers.
• Continuously gather customer insights, competitor updates, and market signals to refine sales strategy and support product development.

2. Leadership

• Serve as a core member shaping sales standards, workflows, and best practices.
• Opportunity to build and lead a Sales team as the business scales.
• Contribute to defining hiring profiles, onboarding frameworks, and performance expectations for future team members.
• Provide mentorship and guidance once new hires join.

3. Cross-functional Collaboration

• Work closely with Marketing to run campaigns and strengthen brand visibility.
• Coordinate with Product & Operation, Technical and Legal & Finance teams to ensure seamless onboarding and deal execution.
• Provide attentive after-sales support to drive successful product adoption and long-term customer retention.

What you can expect

• Competitive salary and benefits package
• Opportunity to work with a dynamic and supportive team
• Career growth and development opportunities
• A collaborative and innovative work environment
• Happy Hours, Team building

Why Join GIANTY?

• Work with a diverse portfolio of innovative products & services across industries.
• Opportunity to engage with Japanese and international partners while driving business impact in Vietnam.
• Collaborative culture that values initiative, accountability, and growth.